Aito classifies text using Bayesian inference over your own data. No NLP pipelines, no tokenizer configuration, no model training. Upload a table with labeled examples and predict the label for new entries.
Natural language classification — a question matched to the correct answer with confidence scoring
These queries classify real support messages — routing tickets, detecting sentiment, and matching knowledge base answers.
Text classification using our demo customer support database
Route a damaged package complaint to the right support agent
{
"from": "prompts",
"where": {
"prompt": "The package was damaged"
},
"predict": "assignee",
"limit": 1
}Provide a table with text and labels — support tickets with categories, documents with types, messages with sentiment:
{
"prompt": "The package was damaged",
"assignee": "shipping-team",
"sentiment": "negative"
}
Send new text and predict the label:
{
"from": "prompts",
"where": {
"prompt": "I need to change my delivery address"
},
"predict": "assignee"
}
Aito returns the predicted label with a probability score. Set thresholds to auto-route high-confidence classifications and flag uncertain ones for review.
Key capabilities:
Start for free → Upload labeled text data and start classifying in minutes.
Read the API docs → Full reference for text features, the $match operator, and classification patterns.
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