FAQ

Questions we hear frequently.

Frequently asked questions

If you can't find the answer you're looking for, please contact our support.

What is Aito?

Aito is a database that provides AI functionalities such as predicting, matching, recommending, smart search and analytics through a query interface.

Additionally, it provides traditional query capabilities found in databases and full-text search capabilities found in search engines such as Lucene or ElasticSearch.

What database is Aito using?

The Aito database is custom-built but insipired by Lucene. The database indexes are optimized for the fast statistical operations needed for the queries and speed Aito can provide. Special linked indexes also allow fast statistical reasoning and queries through links.

How mature is the API?

We are currently preparing for the launch. This means that we try to not change the API, and we aim to keep the core API structure and elements frozen. Still, there are individual expressions and semantics which may change.

All possible changes will be clearly communicated.

What response times should I expect?

It depends on the amount of data uploaded and its complexity, but in many cases the response times are around a few hundred milliseconds. Optimally a few milliseconds, and a few seconds at its worst.

In most use cases Aito can be integrated to the UI interactions without slowing down the experience.

Where are the servers and data hosted?

Our servers and data are hosted in AWS inside the EU region.

Do you support other protocols than HTTP?

Currently we don't support other protocols and have no immediate plans to add new ones.

If you'd wish to see other protocols, please contact support@aito.ai.

How does it work under the hood?

Aito is able to provide AI functionalities through a query interface because of extremely tight integration of AI with the database.

Aito calculates statistics using the database indexes, which enable extreme speed optimizations in gathering the needed statistics. This enables Aito to create machine learning models in milliseconds, providing real-time results to the arbitrary prediction, recommendation, and AI queries.

Is Aito.ai database ACID?

Aito is not ACID (Atomicity, Consistency, Isolation, Durability), but does fulfill the A, C, and I parts of the contract. All the changes are atomic, the database always remains in a consistent state even after crashes, and the changes are isolated. Still, the changes may not be durable immediately after the write, because of filesystem and network caches.

The ACID capabilities are enabled by Aito's software architecture design, which was inspired by Lucene and Git. The basic database building components are all immutable, and the database state is changed by preparing a new state and moving the database HEAD to point to the new state. This operation is done under a write lock. This guarantees that Aito changes happen in atomic, consistent and isolated steps. The durability requirement is not fulfilled due to the major performance hit it would cause.

So, do not use Aito as your primary database. We recommend you use a separate database or a back-up system to guarantee the durability of your data.

What payment methods do you accept?

Currently we only accept credit cards. You can request free trial and we'll be in touch as soon as possible.

How do I ask for support, report bugs, and provide feedback?

If you run into problems, please send a message to support@aito.ai

We take quality seriously and aim to perfect our software - both for errors as well as for usability issues. However, we're still in pilot phase, so we're making improvements and tweaks both to the core-functionality and to the APIs on a continuous basis.

Still have questions?

Our support team is active between 9AM to 5PM Europe/Helsinki time. We aim to get back to you in one working day.

12:03 PM

Europe/Helsinki time now

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Our technical team will happily help with the tough questions via email.
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